Strike Two: This must be normal

I got something in the mail yesterday from Peace Corps, it turned out to be from the department that deals with the medical and dental reimbursements. I followed directions to a "T": I filled out the form, included a letter explaining why the itemized reciepts were in Thai currency, included the current exchange rate according to XE.com and put the amount we were owed in US dollars . I made photocopies of the form, the letter and the reciepts and sent off the originals in hopes that some day this year we'd recieve two check for $30 each.

Instead, I recieve an envelope that included the following:
1. A small letter requesting missing information, which happened to be the itemized reciepts of the fees charged to the patient (us)
2. The original reimbursement form I had signed with a small rip in the middle of it

I let out a big sigh and went to go look for the copies I'd made to make sure I didn't accidentaly keep the originals and send the copies. Nope, I had the copies and the originals were no where to be found and I knew I wouldn't find them either (because I sent them to Peace Corps) I know they lost the reciepts, as well as the letter I attached because I taped them together--tape is more difficult to remove than a paper clip and I didn't have a stapler.

This is not the first time this has happend. The same thing occured with our lab reports. I know for a fact that we included our lab reports in the medical clearance package because we had copies of it and checked it at least 3 times before sending it off.

I know people make mistakes, but losing important documents that are time sensitive --everything you send Peace Corps is time sensitive, we're all working to meet a deadline-- is really irresponsible. You think that because you don't have to see people face to face it and work for the "system" that it makes you less accountable for your mistakes--news flash people, that couldn't be any further from the truth.